The mid 2000’s saw some
major shifts in the European brewing industry. At the time, Europe was
inundated with drunk-driving accidents and many people were succumbing to
health and fitness complications due to excessive alcohol consumption.This led to
the government campaigning against the people’s predisposition to drink beer in
restaurants and pubs resulting in the on-trade sales of beer (bars and pubs) shifting
to off-trade sales (retail). This caused changes in the brewing industry
landscape that meant brewers had to re-think their sales, marketing, branding
and distribution strategies in reaction to the changing conditions and a
significant increase in the import of specialty beers. At the same time, other
brewers were producing premium lagers to combat the falling sales in beer
products and this was placing further pressures on Heineken’s sales.
This essay uses the
Pestel analysis methodology, Porter’s Five Forces and a SWOT analysis to
explore how Heineken adapted its business strategies to become the world
leading brewing company that it is today.
Pestel Analysis
Political/Legal
Governments tend to
regulate the brewing industry for four reasons. “(a) Taxation; (b) protection
of local brewers' interests; (c) market power concerns; (p.349) and
(d) health concerns”. (Johan F.M. Swinnen, 2011, Pg. 349). Working against
Heineken was the government’s agenda to campaign against alcohol consumption to
reduce drink driving incidents and health related problems. To counter this,
Heineken had to re-think their marketing and distribution strategies to combat
the government’s campaign against alcohol consumption in public places by
introducing a premium lager.
Economic
By 2006 Heineken also
experienced an 11% increase in the cost of packaging. To reduce costs they took
on different markets globally and this helped to increase their economies of
scale. They also outsourced beer to other countries, such as China or Brazil,
where labour is cheaper and drinking beer was still considered socially
acceptable. They also undertook acquisitions, alliances and take overs in order
to be more profitable and to compete. (Mark Blee, Richard Whittington, Global
Forces and the European Brewing Industry, pg. 90).
Heineken is now the
biggest European brewery with three quarters of its sales coming from the
region. It has also expanded its sales operations into the Asia Pacific and
American markets and this, combined with the increase in imported beers, as
evidenced by the graph below, Heineken now has a global market.
Technological/Socio-Cultural/Environmental
All the while, due to
social pressures, Heineken’s customer base shifted from restaurants to
supermarkets where people could purchase cheaper beers and then consume it at
home, abiding by the government’s wishes. Heineken’s growth also relied on its
technological advances. One of the company’s four priorities was to accelerate
revenue by improving efficiency, accomplished by implementing machinery and
robotics.
Heineken has also been
affected by environmental changes. “Heineken, the world’s third-biggest brewer,
said poor spring weather in Europe led to weak second-quarter revenue and
predicted that earnings this year won’t grow as consumers in the region curb
spending”. (Clementine Fletcher, Bloomberg, 2013). To reverse this, they used
the acquisitions of small businesses to use local beer labels as a means of
distributing and expanding sales of Heineken’s beer in other regions.
References:
Clementine Fletcher, Bloomberg,
Heineken Sees Weak Europe Beer Consumption Weighing on Sales, august 21, 2013
Johan F.M Swinnen, 2011,
The Economics of Beer, pg. 249 http://www.oxfordscholarship.com.ezproxy.lib.swin.edu.au/view/10.1093/acprof:oso/9780199693801.001.0001/acprof-9780199693801
References:
Clementine Fletcher, Bloomberg,
Heineken Sees Weak Europe Beer Consumption Weighing on Sales, august 21, 2013
http://www.bloomberg.com/news/2013-08-21/heineken-expects-annual-profit-in-line-amid-european-struggles.html
Mark Blee, Richard Whittington, Global Forces and the European Brewing Industry, pg. 90
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