Monday, May 26, 2014

Swatch Segmentation - By Mitchell Formica

The Overall Market
The overall market of watches in Australia is comprised of five different buyer groups that are all interested in the different types of watches found in the market. The First type of buyer is the young impulsive consumers, who are the first to purchase a new line of watch that is deemed to be the next hot product on the market.  The Second type of buyer are the ones who follow trends and just buy what every else is because it’s the latest thing on the market. Thirdly there’s the older group who simply have good taste and a sense of style and after that there’s the university students and college students who can afford wealthier brands of watches on the market,and finally there are the fashionable senior citizens who wear the next best thing on the market. (Bplans, 2012).

In Recent times Australia has seen a growth in the luxury watch marketincreasing to ‘25% from 2010 to 2012’. This staggering amount is due to the increase in wealth and the need for a high social status among people. However,this increase is still behind the rest of world although the need for watches will always be there as they are finding new and better ways to make and innovate watches today. (Stephen Lacey, 2013).

Segmenting the Watch Market
The segmentation of Watches in general is broken down into twomain parts. Demographic and Behavioural aspects that companies like Swatch and Rolex use to target and go to market with. When looking at thedemographicsegment for watches we focus on age and gender as they are the two main key areas. Age is an important variable when trying to match the style and look of the watch with the buyer and the age of a buyer can sometimes determine what their buying habits are like. For example a younger person would be more so attracted to a coloured watch and might have impulsive habits where-as an older person might like an more conservative look and might not want to buy it upon first look. The style and price of the watch is a key aspect nowadays, as a larger number of younger people are purchasing watch brands.  Gender is also a major aspect for manufacturers as they have to very different demographics to market towards. Male and female traditional watches are very different in style but nowadays watches can sometimes only be determined male or female by the colour. This is easy for manufacturers as they don’t have to change a lot on the design for both demographics. 

In the market today many organisations are changing the way they see the market, from a timeless keepsake to a more fashionable accessory. The watch industry has changed overtime due to the needs and wants of the buyers. Manufacturers are segmenting the market more diversely these days due to a larger population of possible targets. These targets or differences in people such as age, gender, behaviour or even psychographic needs are the reasons for a wider more diversified market. Nowadays we don’t just see the plain old business man wearing a stylish watch, but we also see the young hip culture wearing their own brands of watches too.
Manufacturers like Rolex and Swatch are finding it hard to compete with china’s watch market. China produces on average 663,000,000 million watches annually as compared to Swiss watches 29,200,000 million however, the Swiss watch makers still hold the largest percentage of market share as their watches are sold for $739 as compared to China’s watch price of $3 (Federation of the Swiss Watch Industry 2013).

‘Nowadays, Swatch is familiar with the fact that specialization in a chosen market is more profitable than trying to reach all consumers in the market. Therefore, the choice of its target market was made very carefully’ (Marketing Report Revised, 2010).The target customer of Swatch is from 18 to 30, even extends to middle-aged who advocated young mentality.  (Smiled, C et al, 2014). However, Swatch predominantly targets towards younger segments, primarily because of its youngish style (Dvog, 2012). Swatch focuses on both men and women. The colourful watches and different designs are sufficient to satiate the needs of customers. For example, men can choose the black watch and women can choose the pink one. There are also neutral styles for both men and women. (Smiled, C et al, 2014). I think Swatch should stay where they are in the segmentation strategy as they have clearly found a target market that suits their product, their segmentation strategy which comprised of opening up to a new market that watches has no previously marketed towards allowed them to find a gap in the market. This new gap created a stream of attention when Swatch made this decision in the mid-80s. ‘Their main goal was to produce an artistic, low-cost and high-tech watch. This turned out to be a very successful concept and they became the world’s largest watch producer. This position made it possible to extend their range of products and to use a differentiated strategy’ (Marketing Report Revised, 2010).Theirmain audience are enthusiastic and positive toward new product releases and will come back and buy the latest and best on the market(Dvog, 2012).People buy a Swatch because it is economical and in good quality, furthermore they buy it for fashionable decoration. Swatch breaks through the single functions of watch, using the combination of style and gorgeous colours to catch consumer’s eyes. (Smiled, C et al, 2014).




References:

Bplans, 2012, “Export Watch Manufacturer Business Plan”, Grutzen Watches, viewed 12 May 2014. http://www.bplans.com/export_watch_manufacturer_business_plan/market_analysis_summary_fc.php

Dvog 2012, “Swatch/Business and Industry”, Papercamp, viewed 12 May 2014

Federation of the Swiss Watch Industry 2013, “Wrist Watch Industry Statistics”, StatisticsBrain, viewed 12 May 2014

Marketing Report Revised 2010, English 2/Blogger, viewed 12 May 2014

Smiled, C Lu, Z Cloud, G 2014, “The Segmentation Analysis of Rolex and Swatch”, Baidu, viewed 12 May 2014

Stephen Lacey 2013, “Luxury watch sales are booming in Australia as $650,000 timepiece finds a home/Time Is Money”, Traveller, viewed 12 May 2014 http://www.smh.com.au/travel/experiences/luxury/time-is-money-20130419-2i4c8.html

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